Legal
Refund Policy
Last updated: 29 October 2026
Please read this policy before you buy a digital product or start a service with us.
Digital products (e.g. Marketing Psychology Playbook)
Digital products are delivered as downloadable files and cannot be returned. For this reason, all digital product sales are final and non-refundable. Please review the product page, video and description before purchasing.
- If you paid but did not receive your file, or the file does not open, contact us and we will resend or fix it.
- If you were charged twice for the same order by mistake, we will refund the duplicate payment after verification.
Services
Refunds for services are handled according to the proposal or agreement for your project. Unless agreed otherwise in writing, fees for work already started or completed are non-refundable.
How to contact us
Message us on WhatsApp with your order number or project details. We usually respond within 1–2 business days.
This policy is provided for general information. Please review it with a legal advisor for your specific situation.